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Heraklion airport car hire procedure


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We regularly receive e-mails from our clients confirming their online bookings, regarding the procedure for renting a car in the Heraklion airport "Nikos Kazantzakis". We have decided to document the procedure for delivering/ collecting the car online for future reference.

Heraklion airport car hire delivery

One of our representatives will be waiting for you in the arrivals area of the Heraklion airport to deliver the car. He will be holding a label signed "Zakros Tours" and your name. Be careful, as there are currently two exits from the arrivals area of the airport. Our representative will most probably be waiting for you at the same location as the guides from your country. In the rare case that you have trouble finding our representative you can call him in the mobile number we will have provided. We will also provide you with our main office number.

After you meet with our representative he will direct you to your car. You will inspect the car first to make sure it meets the standard expected and described in our e-mail. Provided that the car meets your expectations you will proceed with filling in the car hire contract. You will need to have with you a valid driving license. Payment of the car is to be made when you sign the contract.

Our representative will then proceed with demonstrating the main functions of the car and any security and special features related to it. Before you leave the airport area, he will also direct you as to where to leave the car when the rental period is over.

Heraklion airport car hire collection

When you return the car we suggest that you first proceed inside the Heraklion airport to the departures area. You can temporarily park the car and unload any luggage. Our staff may be expecting you there to collect the car. If this is not the case, one person from your party should stay with luggage while the driver proceeds to the main car parking area outside the airport to park the car. The car will need to be parked in one of our company's parking slots. He should then lock the car and return the key to the staff in the car parking entrance. Our staff will handle payment for the car parking.

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